CRM Operations Executives (Salesforce)

Posted 19 March 2023
Salary HKD25000 - HKD35000 per month
LocationHong Kong
Job type Contract
Discipline ERP / CRM
ReferenceBH-3750-1
Contact NameElvyn Chan

Job description

Inspire Hong Kong is looking for a CRM Operations Analyst to join our client, one of the largest listed property investment and development group. This role will be reporting to the Manager, Data Analytics & CRM Engagement, this individual will be the key team member to support the marketing automation functions relating to the CRM platform and loyalty engine to improve the customer experience and drive business result.Job highlights:- Open to junior (1 year+ will be considered)
- Exposure in one of the largest land property group in HK
- Excellent Career Progression
 Responsibilities:
  • Work closely with Marketing team and CRM team to plan the events, promotions, and marketing communications for the regional loyalty program.
  • Manage the day-to-day CRM engagement activities including but not limited to build the CRM automation journey and set up the reward/promotion in the loyalty platform to drive the business growth and customer engagement
  • Support and implement the data driven customer segmentation strategy and provide insights to enhance the effectiveness of different CRM initiatives
 Requirements:
  • Degree holder of Information Systems, Information Technology, Computer Science, Business Management, Marketing or related discipline
  • At least 1 years experience working with CRM, preferrably in Salesforce platform
  • The ability to multi-task and prioritise based on value to the business
  • Bring a ‘can do’ attitude and be excited about the opportunity to work in an Agile environment that provides exposure to wide range of tasks and individuals across the business.
  • A team-centred approach with strong communication skills