My client a major bank is looking to hire a network engineer to join its team.

Key Responsibilities:

Perform installation, administration, and support tasks for IT network (data and voice) and security systems, adhering to established policies and procedures.
Monitor network performance and availability, conduct capacity management, and ensure configuration and service level management.
Diagnose and resolve problems, manage security measures, and apply patches to ensure the integrity of the supported IT areas.
Develop, establish, and review standards, procedures, and configuration documents for firewall management.
Evaluate infrastructure products and related tools, providing recommendations to management.
Design and review implemented infrastructure within the supported domains.
Plan, implement, and test infrastructure projects.
Conduct regular health checks and monitoring of all installed systems, promptly reporting any issues or performance concerns.
Complete assigned tasks and projects with high quality, ensuring adherence to schedules, budgets, and predefined scopes.
Prepare regular and ad-hoc reports to management on problems, incidents, and project status in a timely manner.
Manage the helpdesk service team to provide end-user technical support when required.

Requirements:

University graduate in Computer Science or a related field.
Minimum of 3 years of experience in infrastructure administration and support, preferably within the financial industry.
Familiarity with LAN and WAN, telephony systems, network monitoring tools, and security products such as Cisco routers, Cisco/H3C switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls, and F5 Load Balancer.
Experience in vendor management for desk-side support is desirable.
CCNA/CCNP qualification is preferable.
Excellent customer service mindset with a strong focus on providing exceptional support.
Self-motivated with the ability to work independently and under pressure with integrity.
Strong analytical and communication skills, with the ability to motivate a team.
Proficient in written and spoken English and Chinese.

Network Engineer