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Hotel System (Property Management System) Project Manager
Job description
We have a current opportunity for a Hotel System (Property Management System) Project Manager on a permanent basis. The position will be based in Hong Kong. The role is focused on integration, needs strong knowledge of hotel-related systems, ideally Property Management Systems (PMS), as well as experience with Point-of-Sale (POS) systems, Internet Booking Engines (IBE), and Loyalty Program Systems (CRM). This is a team management role.
Role Overview
- Collaborate with management and end users to pinpoint opportunities for business process enhancements that improve efficiency and effectiveness.
- Conduct feasibility studies and evaluate the latest hospitality systems, presenting recommendations to management.
- Develop, establish, and periodically review IT standards, procedures, and configuration documents for hotel operations.
- Interview and manage IT vendors as needed.
- Identify and recommend best practices, emerging trends, and solutions to streamline hotel industry processes.
Ideal Profile
- Bachelor's degree in Information Technology, Computer Engineering, or a related field.
- At least 5 years of experience in Information Technology within a hotel chain, demonstrating a successful track record in managing complex IT projects and teams.
- Strong knowledge of hotel-related systems, including Property Management Systems (PMS), Point-of-Sale (POS) systems, Internet Booking Engines (IBE), and Loyalty Program Systems (CRM).
- In-depth understanding of integration among various hospitality systems.
- Proven experience in project management and systems implementations is essential.
- Demonstrated ability to identify and implement changes or improvements in hotel business and operational processes through new technology is a plus.
- Excellent written and verbal communication skills in English and Chinese.
- Highly organized, self-motivated, with strong time management abilities.
