Business Analyst

Posted 21 May 2023
Salary Attractive Package
LocationHong Kong
Job type Contract
Discipline ERP / CRMPM / BA
Contact NameIvan Wong

Job description

Our client is one of a market dominant in Commercial industry.
As we're growing to become the biggest scale, we are looking for IT Business Analyst to implement high quality support to meet the scaling needs.
The successful candidate will be working on real life projects which are part of the product and technology platform roadmap.


  • Perform business analysis and user requirement studies, and assist stakeholders to document business process flow
  • Translate business requirements into functional design and business workflow specification
  • Understand the needs, facilitate and balance the requirements amongst multiple business stakeholders, and recommend solutions
  • Be the key interface between business stakeholders and development team, and liaise with the team on resources allocation or task scheduling
  • Communicate with stakeholders, prepare documents and technical information in line with agreed processes and procedures
  • Manage testing plan and coordinate SIT (including tracking and fixing) with QA and UAT with end users
  • Prepare training materials and provide end user training when necessary
  • Manage various projects and deliver agreed solutions on time
  • Provide roll-out and post-implementation support
  • Perform other ad-hoc projects and BAU tasks as assigned
  • Bachelor Degree in Business Studies / Information System or other related disciplines
  • At least 3 years’ solid working experience as Business Analyst
  • SQL skillset is preferred for troubleshooting / data extracts
  • Customer-oriented and self-motivated with excellent communication skills
  • Independent, efficient and able to work under pressure with tight schedule
  • Experience in Supply Chain Management and luxury retail industry is an advantage
  • Good communication skills in Cantonese and English, Mandarin is a plus
  • Candidates with more experience will be considered as Senior Business Analyst
In addition, it would be an advantage for the candidate to have:
  • Experience with system migration (preferable ERP, WMS, POS system)
  • Experience with PM Tools (e.g. ServiceNow, PingCode, Jira, Confluence)
  • Certificates in Project Management / Business Analytics (e.g. PMP, PSM, certificates from IIBA)
  • Experience with software development