Business Analyst (Insurance sector)

Posted 28 November 2023
Salary Medical Insurance
LocationKwun Tong
Job type Contract
Discipline PM / BA
Contact NameNicholas Ng

Job description

Job Responsibilities:

  • Collaborate closely with stakeholders to determine the priority of business needs and requirements.
  • Take ownership of understanding business needs and requirements and propose technical solutions in collaboration with various stakeholders.
  • Collaborate with onshore and offshore development teams to ensure that the implementation and design align with the business requirements.
  • Develop a roadmap for system changes based on predefined business initiatives and ad-hoc requests.
  • Create user stories and documentation for business requirements.
  • Consult and develop user acceptance testing (UAT) scenarios and plans, and lead the execution of UAT to ensure the deliverables meet the business needs and quality standards.
  • Plan and provide operational support for rollout, including user training, user manuals, and post-implementation assistance.
  • Serve as a subject matter expert on the system, providing first-line support to internal and external users.
  • Provide guidance and coaching to subordinates and team members.

Job Requirements:

  • Bachelor's degree in IT/ Computer Science/ Information Systems or related discipline.
  • At least 5 years of work experience as a Business Analyst in the insurance industry.
  • Experience in supporting end-to-end system change delivery and providing front-line support for systems.
  • Knowledge of general insurance (GI) products and insurance operations.
  • Ability to independently lead business analysis activities.
  • Excellent communication skills in English, Cantonese, and Mandarin, with the ability to work closely with business users, internal teams, and external vendors.
  • Self-motivated and quick learner with excellent analytical and problem-solving skills.
  • Prefer to have experience in B2B and B2C platforms and Agile methodology.