Back to jobs
IT Support Officer/ Assistant Manager
- Posted 29 January 2024
- Salary 12 days AL, Medical insurance
- LocationHong Kong
- Job type Permanent
- Discipline Application Support / DevOps
- ReferenceBH-5863
- Contact NameGufran Patwe
Job description
Responsibilities:
- Provide day-to-day first line end-user support.
- Participate in helpdesk projects and implementation work.
- Responsible for keeping track of IT assets with proper inventory control and record keeping, as well as maintenance and related documentation.
- Coordinate with PC and mobile device vendors/partners to deliver quality IT service.
- Analyze and review existing system workflows and procedures.
- Review and document the helpdesk operation manual and user guides.
- Perform ad-hoc duties and projects assigned by supervisors.
- Degree holder in Information Technology/Computer Science/Information Systems or a related discipline.
- 2-5 years of relevant working experience, with knowledge in PC, network, server support, and OA applications.
- Able to work under pressure, self-motivated, and flexible to meet changing work situations.
- Strong communication and interpersonal skills.
- Good command of both written and spoken English and Chinese.