IT Support Officer/ Assistant Manager

Posted 29 January 2024
Salary 12 days AL, Medical insurance
LocationHong Kong
Job type Permanent
Discipline Application Support / DevOps
Contact NameGufran Patwe

Job description

  • Provide day-to-day first line end-user support.
  • Participate in helpdesk projects and implementation work.
  • Responsible for keeping track of IT assets with proper inventory control and record keeping, as well as maintenance and related documentation.
  • Coordinate with PC and mobile device vendors/partners to deliver quality IT service.
  • Analyze and review existing system workflows and procedures.
  • Review and document the helpdesk operation manual and user guides.
  • Perform ad-hoc duties and projects assigned by supervisors.
  • Degree holder in Information Technology/Computer Science/Information Systems or a related discipline.
  • 2-5 years of relevant working experience, with knowledge in PC, network, server support, and OA applications.
  • Able to work under pressure, self-motivated, and flexible to meet changing work situations.
  • Strong communication and interpersonal skills.
  • Good command of both written and spoken English and Chinese.